Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Southwold Maize Maze and yourself.

Prices

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice.

Extreme Weather

The management reserves the right to cancel the event on any day if in their view extreme weather could cause damage to property or could render the site unsafe for use by the public. In these extreme circumstances online tickets could be transferred to another suitable day to be agreed between both parties. No refunds can be given.

Please be advised that the jumping pillows cannot be used when wet or in the dark and so may be closed during your visit in these circumstances.

SORRY NO DOGS (except assistance dogs) in playpark, CARD PAYMENT ONLY throughout site. JUMPING PILLOWS may have to close if it rains as are slippery when wet, bring socks on sunny days.

Cancellations

Unfortunately we cannot issue any refunds for cancellations.

Maze & play park - Tickets are purchased for specified days but with the caveat that there will be no refunds but in extreme circumstances tickets can be changed to another specified day within the days the event is running depending on the discretion of the management and if there is available space. If a date change is deemed necessary contact 07801 065845 or email info@oldhallsouthwold.co.uk

Ticket Validation

All Easter & Spring play aprk tickets will cease to be valid after 17th July 2022.

All Summer Maize Maze tickets will cease to be valid after 16th Oct 2022

All Halloween event tickets will cease to be valid after 31st Oct 2022

Only Maze of Madness Event tickets can be used for the Maze of Madness event and will cease to be valid after 31st Oct 2022

Only Summer Solstice event tickets can be used for Summer Solstice event.

Online Booking

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.

Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email print out.

Prices are correct at time of going to press and are subject to change without notification.