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FAQs / Help

What age are Adult tickets?

16 years and over.

What age are Child tickets?

3 years to 15 years.

Who are covered by concession tickets?

RSPB, SWT members and registered carers and registered disabled (children & adults)- all need to present certificates/membership at the gate.

What times are you open?

The Maize Maze & play park are open 25th July - 6th September 2020, 7 days a week, 9am-5.30pm, last entries at 3pm. All tickets must be bought online to control numbers on site in line with Covid 19 control measures.

Our Halloween event, ScareTacular, is open from 24th October - 1st November 2020, tickets available online in October.

Will the Jumping Pillows be open during our visit?

Yes, but please be advised that the jumping pillows are closed for Health & Safety reasons when it rains and also after dark.  There can be no refund to your tickets if the pillows have to close during your visit. We endeavour to get them open again as quickly as possible given the conditions. 

The management reserves the right to open and close the pillows as they see fit according to the conditions at the time.

Are dogs allowed?

We are sorry but dogs are not allowed in the maze or in the picnic and play area. This is for health & safety reasons due to the close proximity of lots of children in a relatively small area. Guide dogs only are allowed.

Are we allowed to smoke?

No sorry, we are a No Smoking site. This is due to the family friendly nature of our activity and also because of fire risk. Smoking is permitted in an area outside the main picnic and play area, on the car park side of the fence. Thank you for your understanding.

For the Halloween event, when do we pay for pumpkin carving and face painting?

There is a charge for the pumpkin picking, Slime Creation and pumpkin carving and you pay at the activity. you cannot book these things online.

Can I just turn up and pay on the gate?

No, all tickets must be purchased online and are subject to availability. This is due to Covid 19 control guidelines and the need to limit numbers of visitors on site.

Can I buy a Season Ticket this year?

No we are sorry but we are unable to sell season tickets this year due to Covid 19 control guidelines and the need to limit numbers on site.

Can we bring a picnic to the Maze?

Yes you can bring a picnic to the Maze & Play park but you are not permitted to eat picnics inside the café or in the areas around the café building, car parks or walks.

Will the toilets be open when we visit?

Yes the toilets will be open when you visit but you will be asked to adhere to a “one in one out” system and use the sanitiser provided before entering. They will be cleaned regularly throughout the day.

Will all the play park equipment be open during our visit?

We hope so yes. You may have to queue during busy times to use the go-karts and the jumping pillows as these will have restricted numbers allowed on at any time. Also you will be asked to use sanitiser throughout your visit and make sure your children use it when playing on equipment. Some of the sand pit toys may not be available however.