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FAQs / Help

What age are Adult tickets?

18 years and over.

What age are Child tickets?

3 years to 17 years.

Who are covered by concession tickets?

RSPB, SWT members and registered carers - all need to present certificates/membership at the gate. No concession tickets are available for Halloween event. Registered disabled and carers please phone 07801065845 to ask about concession tickets available on the admission gate.

What times are you open?

Halloween week is from 20th-28th October 2018, 10am - 5.30pm, again with GATES CLOSING at 4.00PM

Will the Jumping Pillows be open during our visit?

Yes, but please be advised that the jumping pillows are closed for Health & Safety reasons when it rains and also after dark.  There can be no refund to your tickets if the pillows have to close during your visit. We endeavour to get them open again as quickly as possible given the conditions. 

The management reserves the right to open and close the pillows as they see fit according to the conditions at the time.

Are dogs allowed?

We are sorry but dogs are not allowed in the maze or in the picnic and play area. This is for health & safety reasons due to the close proximity of lots of children in a relatively small area. Guide dogs only are allowed.

Are we allowed to smoke?

No sorry, we are a No Smoking site. This is due to the family friendly nature of our activity and also because of fire risk. Smoking is permitted in an area outside the main picnic and play area, on the car park side of the fence. Thank you for your understanding.

For the Halloween event, when do we pay for pumpkin carving and face painting?

You pay on site when you take part in the activity, cash only. We have a large selection of pumpkins for you to choose from priced from £2 and then you can use our equipment to carve your design and we take care of the mess! You can then take your creation home at the end of your day! Pumpkin carving, face painting and the NEW Slime Creation Station are all extra payment activities, all other activities in Maze and play Park are included in your admission ticket price. 

Trouble with your purchase? Contact Southwold Maize Maze 07801 065845

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